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Our Policies

Payment Methods

  • Visa, Master card & PayPal online.
  • C.O.D (Collect on Delivery) / Money Orders, Cashier's Checks:
    • Must check out with Fedex.
    • Minimum order is $200.00 and only for pre-approved customers. ( new customer must contact first, otherwise order will be cancel ).

Shipping & Delivery: 

USA Shipping:
  • Priority mail USPS ( 1-4 business days ): from $7.00
  • Express Mail ( Next day order ) : by 3:00 PM Pacific Time    
** For Credit Card and Paypal payment use shipping method below **
  • Priority Mail : 1oz to 7 Lbs (1-4 business days) $ flat rate $7.00, free shipping from $250.00
  • Express Mail: 1oz to 7 Lbs ( 1-2  business days ) $ 25.00 to $ 30.00

*** For C.O.D order paid by Money Order or Cashier checks use shipping method below **

  • FedEx Ground: 1 to 10 Lbs ( 3-5 business days) $16.00 to $20.00
  • FedEx Express Saver: 1 to 7 Lbs (3 business days) $15.00 to $30.00
  • FedEx 2-Day: 1 to 7 Lbs (2 business days) $21.00 to $40.00
  • FedEx Overnight: 1 to 7 Lbs (Next business day) $30 to $50.00

International Shipping

  • Express Mail (USPS): 1 to 7 Lbs (4 to 6 business days) from $35.00 to $50.00
  • FedEx International Economy: 1 to 7 Lbs (1 to 3 days) $45.00 to $75.00

California Resellers

  • In order to make your account tax exempt we need you to download a California Reseller Certificate:

    http://www.boe.ca.gov/pdf/boe230.pdf 

    • One you download the from , Please fill it up and fax it along with a recent copy of your California Reseller's permit to 714-242-2192 or email to orders@wirelesspartsinc.com .
    • Once we have this form on file you will be tax exempt.

 

Return & Exchange Policy

  • 30 days warranty from the date of purchase for defective items, Exchange Same item only, No Refunds. In case of a refund (must be approved by manager), 15% of restocking fee will be applied.
  • Down load this Return Merchandise (RMA) form and must provide correct detail on the return items. Such as: LCD has dark back light; White screen after installing the LCD; Bottom section of the digitizer not working, wrong items, wrong quantity etc. If the return form is missing detail of the problem, invoice # and invoice date, return will be ignored.
  • If you provide wrong information on the return form, such as if the LCD has cracked light and you wrote as white screen LCD, we will not processed your return.
  • Send a copy of original invoice with your return.
  • Return items must be in new condition as received. Customer must test the items before install. We keep the right to refused items already installed.
  • All returns take 1 to 2 weeks to process.
  • We will trash all items out of warranty:  broken, cracked..., out of warranty time....
  • Wrong items shipped / DOA items must be reported within 1-2 days after order is received. Make sure check received items carefully after shipment is delivered.
  • Wrong items ordered by customers, there is a 15% restocking fee when you return them.
  • All shipping and handling fees are non-refundable.
  • Buyer pays return shipping for any reasons.
  • We do not supply Installation instructions, and are not responsible for damage to equipment, devices or parts.

 

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